スタッフブログ更新しました!2024/4/22>

詳しくはこちら

Terms and conditions

About shipping

In the case of bank transfer or cash on delivery, we will ship within 3-5 business days after payment confirmation and shopping confirmation. In the case of weekends and holidays, it will be after the next business day.
If you pay in cash at our company, we will give it to you on the spot.

About returns

Regarding the products on this site, if by any chance you receive a product that is damaged, dirty, etc. when unpacked, or if you receive a product that is different from what you ordered, we will accept returns or exchanges, so please contact us within 5 business days after the product arrives.
In the case of a refund or return, the transfer fee and shipping fee will be borne by our company.

Exchange/refund due to customer convenience

If you wish to return the product due to personal reasons such as “the product is different from what you imagined”, “the order was wrong”, or “you changed your mind”, please let us know first and then return the product.
We will refund you within 10 days after confirming the arrival of the product.

non-returnable products

Campaign products, made-to-order products, sale products, products that have clearly been used, and products that have been damaged or soiled by the customer.

Notes

Please check the product promptly after the product arrives. If you return the product without contacting us, we cannot accept the return. When returning an item, please ensure that all items and accessories are in the same condition as when you received them.
Regardless of the content of the contact, we will not be able to respond if we find traces of use.

×

直接手にとってみませんか?
こちらには掲載されていない店頭限定の希少ダイヤモンドもご紹介可能です!

来店予約をする